Client is a leading manufacturer, importer and supplier of industrial products with specialization in Industrial Magnets. Client company is part of a Group of companies with multi million dollars turnover and industry focus on Textile, Yarn, Industrial Supplies, Renewable Energy and others. Client group of companies employs 1200 people directly and 300 people indirectly.
Client supplies industrial products and industrial magnets all over the world. The current mode of operations is handled mostly through excel sheets and a static website. There are many deficiencies, operational inconsistencies, incorrect tracking which could not match the business growth and targets.
Scrutinysoft performed thorough analysis of the existing activities, workflows, roles, data. Scrutinysoft held workshops with client team to understand their requirements. Scrutinysoft suggested to revamp the existing static website to dynamic responsive website, include e-commerce activities in the website, add all admin roles in to the website to carry out day to day operations efficiently.
Provided feature for clients to request products even that are not available in the website which would improve the sales as any ecommerce website cannot cater to host all the products produced and this option addressed issue where 7% of clients moved to other website / companies if they don’t find products what they look for