Scrutinysoft Technology provides excellent application support and maintenance services for the clients with reliable application support analysts and technicians. We also maintain various tiers of support for application servers, database, mobile applications, etc. and prioritize them accordingly by providing support with technicians whenever needed.
Scrutinysoft technology analyses the applications first to identify the tier of support needed for the client. With the tier conformed, Scrutinysoft strategizes and sets up the environment needed for the client’s applications with tracking the updates required on the application in terms of global trends, technology, business approach, user preferences, etc.
Scrutinysoft IT support uses best application support services which includes understanding and documenting technical processes & functional aspects of the application, preparing standard procedures with necessary experience and expertise providing 24/7 support. Scrutinysoft technology also provides app support for mobile application development.
TIER 1: Monitoring and response for incidents.
TIER 2: Technical support, solving incident, support for server, applications and database.
TIER 3: Root cause analysis, Maintenance, Bug fixes, deployment support.
- Improves productivity significantly
- Support available for 24/7
- Maximize application uptime
- Less maintenance time for applications
- Low/No application downtime
- Precise documentation for support